From: "Doug McIntyre" <merlyn@geeks.org>
To: nanog@nanog.org
Sent: Monday, November 18, 2019 10:41:06 AM
Subject: Hulu thinks all my IP addresses are "business class", how to reach them?

I've been offering residential and business ISP services for a long time.

Hulu recently blocked my customers from accessing their service, because my
ARIN IP address blocks are "business class" instead of residential.

I've tried to find a contact for them as I am not a customer, the
supportrequest@hulu.com address mentioned in NANOG previously is just
an autoresponder that says open a ticket online (once you are logged into your account).

Does anybody have a contact for them that I can discuss what they are
looking at to determine if my IP addresses are "residential"
vs. "business" class?

Thanks.