Ok, thanks. I was unaware there were Comcast support folks working those outlets. -Pete On 2015-02-23 08:04, Livingood, Jason wrote:
FWIW, if you phone support you generally end up with a tier-1 person. In cases where people have more technical background, you may want to try things that land in more senior levels of Care (or even get checked by engineering directly) such as:
- Customer support forums: http://forums.comcast.com/comcastsupport/ [1] - Twitter: @ComcastCares https://twitter.com/comcastcares [2] - Broadband Reports forum: http://www.dslreports.com/forum/comcast [3]
- Reddit: http://www.reddit.com/r/comcast [4]
- Jason
On 2/23/15, 1:25 AM, "Peter Loron" <peterl@standingwave.org> wrote:
Apologies for a bit off topic, but I’m trying to get an issue resolved and am having trouble reaching anybody who seems clue positive
Links: ------ [1] http://forums.comcast.com/comcastsupport/ [2] https://twitter.com/comcastcares [3] http://www.dslreports.com/forum/comcast [4] http://www.reddit.com/r/comcast