inter-domain routing is a little short in the tooth to have luminaries the way that "20th century capitalism" has luminaries. only time will tell if our luminaries are are better than theirs. joelja On Thu, 6 Dec 2001, Pete Kruckenberg wrote:
Though I can name off several 'credentialed' network engineering gurus and the 'bibles' of network engineering, a recent discussion about the source of network operations 'best practices' left me speechless, and curious.
Who is/are the network operations equivalents of people like Peter Drucker and Jack Welch--people who are looked at not only has role models for operations success, but as luminaries in the industry for having established and educated the masses about best practices?
What would be the network operations equivalents to revered business tomes like "The Practice of Management", "Seven Habits of Highly Successful People", "The G.E. Way" (and a variety of others that populate the shelves of your friendly local executive)?
Most network-oriented training seems to focus on the technology, not on operations (and those subtle but ever so critical differences between knowing how something is /supposed/ to work and how it /really/ works, and all of the effort it takes to create a smooth-running operations engine).
What are the network operations equivalents to business programs such as Six Sigma? What about something similar to the various leading institutions of business management, institutions that study of how networks are operated (and used), and develop training and methodologies for better operations practices?
Pete.
-- -------------------------------------------------------------------------- Joel Jaeggli Academic User Services joelja@darkwing.uoregon.edu -- PGP Key Fingerprint: 1DE9 8FCA 51FB 4195 B42A 9C32 A30D 121E -- The accumulation of all powers, legislative, executive, and judiciary, in the same hands, whether of one, a few, or many, and whether hereditary, selfappointed, or elective, may justly be pronounced the very definition of tyranny. - James Madison, Federalist Papers 47 - Feb 1, 1788