I found their NOC line: http://www.merit.edu/mail.archives/nanog/msg01583.html Their business tech support line is 888-698-4357, they might be able to direct you to the right person. Also: http://kb.earthlink.net/case.asp?article=89393 I know it's lame, but as a last resort you might also want to try their chat feature on their support site. Frank -----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Barry Shein Sent: Wednesday, November 28, 2007 12:40 PM To: nanog@merit.edu Subject: Any earthlink mail admins? I can't get thru via their abuse. Your email servers have been pounding us (theworld.com / std.com) with a non-stop dictionary attack for about a week. Logs available upon request. Nov 28 13:37:46 pcls5 sendmail[26487]: NOUSER: jbart1 relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61] Nov 28 13:37:49 pcls5 sendmail[26487]: NOUSER: jbart10 relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61] Nov 28 13:37:53 pcls5 sendmail[26487]: NOUSER: jbart2 relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61] Nov 28 13:37:56 pcls5 sendmail[26487]: NOUSER: jbart3 relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61] Nov 28 13:37:59 pcls5 sendmail[26487]: NOUSER: jbart4 relay=elasmtp-galgo.atl.sa.earthlink.net [209.86.89.61] ...etc etc etc... -- -Barry Shein The World | bzs@TheWorld.com | http://www.TheWorld.com Purveyors to the Trade | Voice: 800-THE-WRLD | Login: Nationwide Software Tool & Die | Public Access Internet | SINCE 1989 *oo*