On Mon, Mar 4, 2013 at 9:51 AM, Leo Bicknell <bicknell@ufp.org> wrote:
will fix the problem. It won't. Next time the issue will be different, and the same undertrained person who missed the packet size this time will miss the next issue as well. They should all be sitting around saying, "how can we hire compentent network admins for our NOC", but that would cost real money.
I think that is hard because virtually all training / education in our industry is based on procedures, not on concepts. Pick up any book about networking and you'll find examples of how to configure a lab of Cisco 2900s so you can pass an exam. Very few that go into conceptual detail or troubleshooting of any kind. Educational programs suffer from the same flaw. There are exceptions to this rule, but they are very few. I'm sure many NANOG readers are familiar with "Interdomain Multicast Routing," for example. It is an excellent book because it covers concepts and compares two popular vendor platforms on a variety of multicast topics. We have lots of stupid people in our industry because so few understand "The Way Things Work." -- Jeff S Wheeler <jsw@inconcepts.biz> Sr Network Operator / Innovative Network Concepts