On 10/8/12, Valdis.Kletnieks@vt.edu <Valdis.Kletnieks@vt.edu> wrote:
On Sun, 07 Oct 2012 16:47:18 -0400, Tom Limoncelli said:
Have there been studies on how much latency CGN adds to a typical internet user? I'd also be interested in anecdotes.
Should we include the time spent talking to the help desk trying to resolve double-NAT'ing issues in the latency?
That's downtime to address the brokenness, or loss of availability
1% after you count time users waste trying to navigate large carriers' confusing telephone IVR mazes designed to obscure access to helpdesk, hold time, time waiting for callbacks, and finally, non-resolution of double-NAT issue without user paying extra for non-NAT IP; which is all different from network latency, and of much greater impact than a latency increase <0.1ms.
-- -JH