On Thu, May 29, 2008 at 10:03 PM, Barry Shein <bzs@world.std.com> wrote:
The most common fee is a $50 per incident charge for spam complaints after a stern warning or two which depends on frequency, a few per day is very different than one or two per month, and what to do with those phony AOL TOS complaints which almost always mean "I asked to be on this list but I forgot how to get off so maybe if I keep clicking the spam button..."?
You run a botique provider of shells that - at least today - almost exclusively caters to geeks. You arent as likely to pick up genuinely badhat spamming customers as the rest of us large ISPs are - and the large colo farms (he.net, softlayer etc) are even more vulnerable to this kind of thing. Feedback loops (such as those AOL provide, or we provide - and we were the second ISP after AOL to offer ARF'd feedback loops) are about the best tool any ISP has available to it, to get near real time spam reports. You're a corner case. And an opinionated corner case at that. That doesnt change just how useful FBLs are to the vast majority of consumer ISPs out there. --srs