William, It depends, we have criteria. You can't just e-mail abuse@blacklotus.net and expect any given web site to be immediately shut down. There is due process and we need to make a decision on the matter and serve it to our customer. If a customer is listed at Spamhaus this is sufficient. Being a legitimate corporation means that we're accountable for maintaining certain standards. Everyone assumes that because we mitigate DDoS that we're no better than some offshore spam haven. Jeff BTW: IP space is still null routed, still waiting on Spamhaus to stop nailing innocent customers. On Mon, Jan 17, 2011 at 7:17 PM, William Pitcock <nenolod@systeminplace.net> wrote:
Hi,
On Mon, 17 Jan 2011 19:11:37 -0500 Jeffrey Lyon <jeffrey.lyon@blacklotus.net> wrote:
William,
You're quite right, we don't. We presume that our customers are honorable until proven otherwise. We're a legitimate U.S. based corporation and we make ourselves available to the pertinent RBL's and authorities as appropriate. We take action where action needs to be taken.
How does refusing service to known spammers/spam operations make you any less of a legitimate U.S. corporation? How come all of the resources mentioned in this thread are still online?
I take offense, however, to the assumption that our entire company is bad and that all of our customers should suffer because of the actions of a few. I've given Larry @ Spamhaus a direct link to myself and our VP of Ops. If he choose to use it all of these problems can be nipped in the bud.
I do not assume your company is bad. I assume that trying to get anything shut down at BL is a waste of my time. A majority of the people posting on this thread seem to also attest to this point.
Just because you're proxying to other networks does not make you unresponsible for their activity.
You're quite fortunate to be under the protection of a major corporation, most do not have that luxury.
I am not under anyone's protection. DroneBL is, but I no longer operate it due to it being a timesink. Nor should my opinions reflect them in any way. I just wanted to make it clear that I am aware of what it is like to be under permanent DDoS attack.
William
-- Jeffrey Lyon, Leadership Team jeffrey.lyon@blacklotus.net | http://www.blacklotus.net Black Lotus Communications - AS32421 First and Leading in DDoS Protection Solutions