At 04:38 PM 7/2/99 -0700, Paul Vixie wrote:
i don't think you missed it. the operators of the secondary COM servers were not informed of any of the problems until after my analysis was published,
and
by that time netsol had published a new and corrected COM zone. i'm NOT happy to have had to learn of it from non-netsol channels when it's clear that they knew something was happening. this was a highly operational issue and affected a lot of users. NANOG, or at least rs-info@internic.net, or at least the root name server operators, ought to have been told.
Now, Paul...you KNOW that customer service and NSI are mutually exclusive terms. I'm still waiting for their 'Internet Ombudsman' to be named. How long can it take to find someone to do it? "Who knows what evil lurks in the hearts of ICANN?" Dean Robb Owner, PC-EASY (757) 495-EASY [3279] On-site computer repairs, upgrades and consultations Lead SimOps columnist/reviewer on http://WWW.TheGamers.Net