12 Dec
2009
12 Dec
'09
5:51 a.m.
Seth Mattinen wrote:
You should still be able to submit a ticket to SORBS, no? I was always under the impression that it was "open a ticket and wait or you are moved to the back of the line" with SORBS.
That is correct on all counts. The ticket engine is web based and has an interface to email, so anyone listed on ASPEWS (or any other DNSbl we use) can still report issues with ASPEWS (for our continual evaluation on whether to use it) as well as log support tickets and issues about SORBS listings. The initial reply from the support ticket will give you an email and password that will allow you to login to the support interface. Regards, Michelle