14 Apr
1997
14 Apr
'97
1:30 p.m.
...
Sprint's list has gotten better regarding notifications. Using existing customer-provider relations is very useful. [snip]
From snailmail I just got from Sprint: "Sprint Internet Services does not guarantee proactive notification to our customer base on any outage or maintenance (scheduled or unscheduled)."
This in response to my complaint about an unscheduled "upgrade" to Anaheim that took the whole hub offline for 6 hours... It's a denial-of-service attack from SPRINT to its customers. Ehud