On Fri, Jul 22, 2005 at 12:34:43PM -0500, Stephen Sprunk wrote:
Thus spake "Randy Bush" <randy@psg.com>
We're being hit up by MCI's billing fraud again.
mci's billing problems are gross ineptitude, not fraud. and just about every major (and many minor) telco has the same mess.
"Never attribute to malice that which can be adequately explained by stupidity."
But also be wary of attributing solely to stupidity a consistent pattern of billing "mistakes" which can be explained by pointing at stupid people but which net a lot of money from the folks who don't notice the errors. :) Seems to happen a LOT in this industry, across many vendors, but some more often than others. -- Richard A Steenbergen <ras@e-gerbil.net> http://www.e-gerbil.net/ras GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)