Earthlink people? -> 207.69.195.103

Any Earthlink mail admins around? This server -> 207.69.195.103 -> has been on SORBS for some time now and I can't get any response from normal channels at Earthlink. A lot of your customers end up using that outgoing mail server and anyone that uses SORBS obviously may be blocking them.. and your customers are frustrated as well as mine that can't receive mail due to your SORBS listing. Thank you, SR