On 2/9/07, Steve Rubin <ser@tch.org> wrote:
Does that mean you can take them to small claims court if they don't pay you the agreed SLA credits?
Most contracts [in the U.S. today with largish to large corporations] have an arbitration clause
...though they shouldn't. Arbitration isn't, as far as I know, one of the official branches of government. I always find it rather contrary to logic that a contract, which is governed by the U.S. court system, can be written not to be covered by the U.S. court system. What an amazing loophole for corporate legal that is. (ObExperience: Every *forced* arbitration decision out of the 200+ I've researched has been in favor of the original contract writer -- the service provider and not its customer. The only arbitration settlements I've seen go the other way were only voluntarily moved to arbitration; one pretty major such settlement was made into a movie about a large energy company....) -- -- Todd Vierling <tv@duh.org> <tv@pobox.com> <todd@vierling.name>