Re: Why do some ISP's have bandwidth quotas?

From: "Daniel Senie" <dts@senie.com>

Verizon, it's particularly sad, charges $19.95/month for dialup that'll also tie up a POTS line, where it'll offer the lowest DSL speeds at $14.95. And Verizon "cherry picks" the places where it offers DSL (and moreso for FiOS) so the affluent towns get high speed service, while the rural and poorer places only have available dialup (and that dialup is more expensive).

In my experience, the support cost of DSL is significantly cheaper than dial-up in terms of helpdesk calls. DSL/Cable/FiOS is typically a plug and play, where as dialup can be quite a bit more troublesome, involving more tech time in the long run.