Reference: Sprint Customer Larry Host Domain: IQ-INTERNET.COM Problem Summary: Out of control mail loop 1. For the past 48 or so hours all e-mail from the domain IQ-INTERNET.COM has been blocked from our domain, STD.COM. All such email is refused with an immediate error message by our (std.com) server. 2. The account lhost@iq-internet.com, owner or adminstrator of this iq-internet.com domain, has been informed of this many times in this period. Messages have been left on their answering machine. Sprint personnel attempted to relay this message to him though I do not know if they were successful. Sprint security personnel have publically and privately (to me) acknowledged the problem. 3. Electronic mail continues to be sent (as of 17:17 EST) from iq-internet.com to world.std.com at a rate of several messages per minute, each one refused. THIS IS NOT A POLICY PROBLEM -- THIS IS A TECHNICAL PROBLEM. There is no reason for a host to send thousands of email msgs each being refused long after being informed of this state of affairs except: a) maliciousness b) severe technical failure or error, or gross operating negligence. I informed Sprint of this several hours ago, I reported it as a *TECHNICAL* problem although apparently Sprint network personnel continue to infer that they can read the system owner's mind and intuit that he is doing this for relatively innocent or purposeful reasons such that Sprint can not get involved. I assert this judgement by Sprint network personnel is a serious error and Sprint is ignoring a severe technical problem to the active detriment of the world-wide internetwork. There is a knowing dereliction of TECHNICAL AND OPERATIONAL responsibilities occurring here, and this abrogation of administrative responsibility is causing my business palpable damage, with full knowledge of authorized Sprint network operational and security personnel and more than sufficient time for them to have responded. xc: Sprint Legal Dept, Software Tool & Die Counsel -- -Barry Shein Software Tool & Die | bzs@world.std.com | http://www.std.com Purveyors to the Trade | Voice: 617-739-0202 | Login: 617-739-WRLD The World | Public Access Internet | Since 1989