I still fail to see why I would choose an organiztion with handles hundreds of times more packages, most weighing less and being less breakable than mine, over one with the specialized equipment to move it. An air cargo carrier with heavy-cargo equipment is still less likely to drop a pallet off a pallet jack than an express shipper with a handtruck. That their respective employees are equally lackadaisical doesn't mean all other factors have been equalized.
Fedex != Fedex Freight I have had fedex "heavyweight" boxes trashed, but have never had an issue with Fedex Freight. They show up with a liftgate or box truck, and a pallet jack. If your load is not palletized, they put it on one in the truck. I think Fedex Freight is a bit more in the "heavy moving" industry than Fedex, agreed. bill ps. Is this operational? :)