If they are your subnets, and you have your own AS (and possibly enough traffic to Google, I'm not sure what exactly their criteria is but we were able to make an account with ~2Gbps peak and no peering relationships) you can create an account with the Google ISP Portal (isp.google.com) which has a self service tool to upload a csv that will update your prefixes in the Google IP Geolocation database. Took ~2 weeks after upload for it to be reflected in live data. *Ben Hatton* *Network Engineer | Haefele Connect* d:(607)589-8000 | ben@haefeleconnect.com * <https://www.htva.net>* On Wed, Jun 30, 2021 at 10:21 AM Nate Burke <nate@blastcomm.com> wrote:
Same here, YoutubeTV Geolocation problem, has one of my subnets in Tulsa instead of Chicago. Ticket open for 8 months. Every reply was that it was 'with engineering' and no ETA. I just got a notice from them last week that they're closing the ticket and sent a survey to fill out to rate the support received. I told them that the issue was still not resolved and never heard back from them.
On 6/30/2021 8:55 AM, Josh Luthman wrote:
Been months since I was told they'd get it fixed. To be fair they did say they weren't sure on how long it would take. I feel like I've been forgotten about.
Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Wed, Jun 30, 2021 at 9:18 AM Mike Hammett <nanog@ics-il.net> wrote:
I've discovered that if you *CAN* get a Google ISP account, you can manage it all there.
If you can't, well, you're up shit creek without a paddle.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest-IX http://www.midwest-ix.com
------------------------------ *From: *"Jason Kuehl" <jason.w.kuehl@gmail.com> *To: *"NANOG" <nanog@nanog.org> *Sent: *Tuesday, June 29, 2021 6:25:06 PM *Subject: *Google Geo Location Issues
I'm looking for a contact, email, number, smoke signals for someone at Google I can talk to on geolocation issue. For some reason Google has labeled our IP ranges as Belarus when we're located in the states. If anyone can point me at any contact I would be really happy..
.
-- Sincerely,
Jason W Kuehl Cell 920-419-8983 jason.w.kuehl@gmail.com