Microsoft is announcing a new subscription-based computer fix-it service to automatically patch security holes, virus, spyware and automate maintaining unmanaged PCs such as those found at home. Most importantly it includes live support calls as part of the subscription fee. http://news.com.com/Security+gripes+Microsoft+feels+your+pain/2100-7355_3-57... No pricing was announced, but historically the people who most need such a service are the least likely to pay for it.