How to Fix IP GEO for google/youtube tv
Can anybody tell me how to fix my IP block for google websites and youtube/tv because I am getting customers saying they are out of the country and I tried to apply for the google isp portal and I have not gotten anything back on this. Thanks Tim
If you find out, let me know the secret sauce. I've had a ticket open with YoutubeTV for 7 months and they can't get the GeoIP fixed for one of my /21's that I've had for 20 years. Every reply on my ticket from Google is that the YoutubeTV service has major GeoIP issues, and they don't know how to fix them. It's been escalated to engineering for the last 7 months with no ETA on a fix. That is the only service for me that is having a location problem. On 3/7/2021 7:19 PM, tim@nwohiobb.com wrote:
Google honour https://tools.ietf.org/html/rfc8805 Which they also authored. A bunch of people are proposing a geofeed: RPSL marker to catalog how to find the feed. -G On Thu, Mar 11, 2021 at 7:38 PM William Guo <william@ipinsight.io> wrote:
On 3/11/21 2:36 AM, William Guo wrote:
but they don't wanna improve it for some reason.
That is both unfair and wrong. I know for a fact that they do want their internal GeoIP to be as accurate as possible and that they do want to improve the inaccuracies if and when possible. I have personally submitted a handful of GeoIP changes through channels. It does take a wile O(weeks) to complete. But it /does/ complete. If you have a GGC node, you can reach out to the GGC operations team for help resolving GeoIP issues. Ostensibly the GGC operations team focuses on GGC related issues. But they should be able to document the issue and send it to proper internal teams anyway. I would assume that Google's NOC can also re-route issues as necessary. I believe that saying "they don't wanna improve" as a fact, vs an opinion, is disingenuous and somewhat rude. -- Grant. . . . unix || die
Based on how difficult it is to correct their data for them at no charge, I'm not sure he's entirely wrong in that statement. The fact that this thread exists, the latest of multiple, and has ended in no resolution to the problem once again is a testament to how Google responds to this problem. Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Mar 11, 2021 at 12:23 PM Grant Taylor via NANOG <nanog@nanog.org> wrote:
Based on how difficult it is to correct their data for them at no charge, I'm not sure he's entirely wrong in that statement.
No, it's still wrong. Stating that Google's team 'doesn't want to improve things' , while also having zero knowledge of the reasons why the current issues are present, is at best uninformed , and at worst just plain ignorant. On Thu, Mar 11, 2021 at 2:29 PM Josh Luthman <josh@imaginenetworksllc.com> wrote:
The lack of response to the problem from Google's team is the knowledge that we're working with. What more do you need to know? If it quacks like a duck, walks like a duck, and looks like a duck, it's probably a duck. You don't need a DNA test. You're entitled to your opinion just as the rest of us are entitled to ours. It doesn't make it wrong. Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Mar 11, 2021 at 2:40 PM Tom Beecher <beecher@beecher.cc> wrote:
On 3/11/21 12:57 PM, Josh Luthman wrote:
The lack of response to the problem from Google's team is the knowledge that we're working with.
It may be the knowledge that /you/ are working with. /I/ am working with different knowledge. As stated in another reply, "I know / have witnessed multiple Google employees that have submitted and followed up on multiple GeoIP corrections." So /I'm/ working with /1st/ /hand/ knowledge that Google employees /do/ /wanna/ /improve/.
What more do you need to know?
For starters, any dissenting opinions or knowledge would be good to know. Seeing as I have both 1st hand knowledge and dissenting opinions....
If it quacks like a duck, walks like a duck, and looks like a duck, it's probably a duck.
If it sounds like a herd of stampeding horses, moves like a herd of stampeding horses, and looks like a herd of stampeding horses, it's probably a herd of stampeding horses /except/ when it's a herd of stampeding zebras.
You don't need a DNA test.
Hopefully you don't /need/ a DNA test to identify the difference between a horse and a zebra. But hopefully you realize that your initial assumption that it was a heard of stampeding horses was wrong, and likely biased towards horses / away from zebras.
You're entitled to your opinion just as the rest of us are entitled to ours. It doesn't make it wrong.
Opinions are only facts (in and of themselves) to the person that holds them. {Your,my} opinion is fact to {you,me} but just {your,my} opinion to everyone else. Also, opinions often to take everything into account. -- Grant. . . . unix || die
On 3/11/21 12:28 PM, Josh Luthman wrote:
Based on how difficult it is to correct their data for them at no charge, I'm not sure he's entirely wrong in that statement.
Difficult of doing something is not directly related to people's willingness / desire to do it. I can guarantee you that there are Google employees who do want to have GeoIP (and other) information as correct as possible. Said employees are grateful for such corrections. Said employees try to process such corrections as expediently and efficiently as possible. I can make this guarantee because I know / have witnessed multiple Google employees that have submitted and followed up on multiple GeoIP corrections. I'm certain that there are still errors in Google's GeoIP data. But I'm equally certain that multiple Google employees /do/ /wanna/ /improve/ /it/ (the GeoIP data).
The fact that this thread exists, the latest of multiple, and has ended in no resolution to the problem
How do you know that the OP's problem hasn't been resolved? How do you know that the OP hasn't leveraged either of the suggestions that I provided? Presuming the OP did leverage the suggestions that I provided, how can you say "no resolution" when it's been ~2 hours for a process that I indicated takes order of weeks?
once again is a testament to how Google responds to this problem.
Based on your logic, the entire email industry must actually want spam because all efforts to the contrary have failed to stop it. No, the email industry does not /want/ spam. Yes Google has problems. No, Google's problems do not accurately reflect the desires of the employees. -- Grant. . . . unix || die
How do you know that the OP's problem hasn't been resolved?
I asked him. He said "no". Do we have to debate the opinion of fixed or what no means?
His email: Mar 8, 2021, 10:08 AM (3 days ago) The current date and time: 3:03 PM Thursday, March 11, 2021 (EST) You do the math.
once again is a testament to how Google responds to this problem.
Based on your logic, the entire email industry must actually want spam because all efforts to the contrary have failed to stop it.
Well since I don't get any spam in my mailbox, I'd say it is fixed. Not sure this thread is going anywhere besides downhill so unless there's anything productive to contribute on the topic at hand, resolving Google's geoip, I'm out. Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Mar 11, 2021 at 2:58 PM Grant Taylor via NANOG <nanog@nanog.org> wrote:
On 3/11/21 1:05 PM, Josh Luthman wrote:
His email: Mar 8, 2021, 10:08 AM (3 days ago) The current date and time: 3:03 PM Thursday, March 11, 2021 (EST)
The process takes multiple weeks.
You do the math.
My email with recommendations: 10:23 AM Thursday, March 11, 2021 (MST) The current date and time: 13:47 Thursday, March 11, 2021 (MST) Again, the process takes multiple weeks. You do the math again.
Well since I don't get any spam in my mailbox, I'd say it is fixed.
Good for you. I suspect that there are *MANY* who would disagree with you.
As previously stated: - Contact GGC operations - Contact Google NOC Both teams can escalate the issue to the GeoIP team to fix the problem. Let me try spelling it out this way. I have worked on the GGC operations team and we always take any GeoIP issues very seriously and we /want/ /to/ /fix/ them. So, does 1st hand knowledge from someone who has fixed multiple GeoIP issues count for anything in regards to your opinion? I can tell you for a fact that colleagues /do/ /care/ and /do/ /want/ /to/ /fix/ /things/. So, if you have a GGC node, contact the GGC operations team with GeoIP issues. They will do what they can to fix the problem. It does usually take multiple weeks to get something fixed. But I have seen multiple corrections completed through the process that starts with the GGC operations team. I can say, 1st hand, as someone that has processed multiple GeoIP corrections, that Google employees /do/ /wanna/ /improve/ GeoIP information. I can also say that the vast majority of Google employees do want to improve anything and everything they can. -- Grant. . . . unix || die
I think the distinction needs to be made between some number of {company} employees and the effectiveness of the organization. One, two, ten, or fifty dedicated employees working on the problem doesn't make up for management that doesn't allocate appropriate resources to solve the problem. Those resources could be number of bodies, developers to create systems to make the process easier, etc. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest-IX http://www.midwest-ix.com ----- Original Message ----- From: "William Guo" <william@ipinsight.io> To: "Nate Burke" <nate@blastcomm.com> Cc: nanog@nanog.org Sent: Thursday, March 11, 2021 3:36:43 AM Subject: Re: How to Fix IP GEO for google/youtube tv Google has its internal GeoIP team. But the data quality is not so good, but they don't wanna improve it for some reason. On Mon, Mar 8, 2021 at 8:00 AM Nate Burke < nate@blastcomm.com > wrote: If you find out, let me know the secret sauce. I've had a ticket open with YoutubeTV for 7 months and they can't get the GeoIP fixed for one of my /21's that I've had for 20 years. Every reply on my ticket from Google is that the YoutubeTV service has major GeoIP issues, and they don't know how to fix them. It's been escalated to engineering for the last 7 months with no ETA on a fix. That is the only service for me that is having a location problem. On 3/7/2021 7:19 PM, tim@nwohiobb.com wrote:
https://thebrotherswisp.com/index.php/geo-and-vpn/ Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Mar 8, 2021 at 10:08 AM <tim@nwohiobb.com> wrote:
participants (8)
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George Michaelson -
Grant Taylor -
Josh Luthman -
Mike Hammett -
Nate Burke -
tim＠nwohiobb.com -
Tom Beecher -
William Guo