What a laugh.. We were just smurfed from what appears to be an MCI router as a relay.. Their voice menu at 888-860-3382 says: "If you are reporting a security issue please fill out an incident report on our web page at security@cw.net under 'Report an incident' " ^^^^^^^^ ^^^^^^^^^^^^^^^ Eh ??? With the lack of voice menu clue, I went to http://www.security.cw.net and found a form.. assigned ticket number "18".. makes me feel really good, to have a global company assign me a two-digit ticket.. but hey.. Is it just me ? -- jamie rishaw (efnet:gavroche) American Information Systems, Inc. jamie at ais dot net infrastructure engineering
Since http://security.cw.net/ works fine, I suspect the woman being recorded MEANT to say "security DOT cw.net". Still amusing though. :) On Tue, 19 Jan 1999, James Rishaw wrote:
What a laugh..
We were just smurfed from what appears to be an MCI router as a relay..
Their voice menu at 888-860-3382 says:
"If you are reporting a security issue please fill out an incident report on our web page at security@cw.net under 'Report an incident' " ^^^^^^^^ ^^^^^^^^^^^^^^^
Eh ???
With the lack of voice menu clue, I went to http://www.security.cw.net and found a form.. assigned ticket number "18".. makes me feel really good, to have a global company assign me a two-digit ticket.. but hey..
Is it just me ?
-- jamie rishaw (efnet:gavroche) American Information Systems, Inc. jamie at ais dot net infrastructure engineering
====================================================================== Derek J. Balling | "Bill Gates is a monocle and a white dredd@megacity.org | fluffy cat from being a villain in the http://www.megacity.org/ | next Bond film." - Dennis Miller ======================================================================
On Tue, Jan 19, 1999 at 01:10:20PM -0600, James Rishaw wrote:
What a laugh..
We were just smurfed from what appears to be an MCI router as a relay..
Their voice menu at 888-860-3382 says:
"If you are reporting a security issue please fill out an incident report on our web page at security@cw.net under 'Report an incident' "
Last week we were experiencing what ended up being a DoS attack on a mail server at NACS (probably not intended that way, but...) It was from a Willow Springs CW (former InterNetMCI) dialup. Called the number I got from Jared Mauch's NetOps list, was redirected to an 800 number (because the NOC in Virginia that Jared lists doesn't handle "Internet" customers). Called the 800 number, and the guy who answered the phone said to fill out the incident report on their web site - a page which, by the way, won't let you enter an e-mail address because the Java- Script on the page is broken. "We need you to disconnect the dialup user." "Well, just fill out the web page..." I hung up, yelled something about C&W's NOC out of sheer frustration (something like "Cable and Clueless sucks") and the guy I was working with said he'd take care of the problem... did a whois on cw.net and called someone there and asked for security...
With the lack of voice menu clue, I went to http://www.security.cw.net and found a form.. assigned ticket number "18".. makes me feel really good, to have a global company assign me a two-digit ticket.. but hey..
Is it just me ?
No. C&W security seems to be clueful once you get in touch with them, but getting to the right place over the phone seems to be a major issue. -- Steve Sobol sjsobol@nacs.net (AKA support@nacs.net and abuse@nacs.net) "How you gonna win, when you ain't right within?" --Laurynn Hill - "Doo-Wop (That Thing)"
participants (3)
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Derek Balling -
James Rishaw -
Steven J. Sobol