to be fair: cloudmark did its best to contact me and it seems that we've been able to resolve the issue. thanks! as a side note: it might be a good idea to have some sort of lookup-tool on the website or an email notification to the netblock owner. thanks again (and also to the people off-list), martin

Date: Wed, 10 Apr 2013 03:43:57 +0000 From: Martin Hotze <m.hotze@hotze.com> To: "nanog@nanog.org" <nanog@nanog.org> Cc: "bwilliams@cloudmark.com" <bwilliams@cloudmark.com> Subject: RE: NANOG Digest, Vol 63, Issue 45 Message-ID: <F02A0931E2E6254680832D6A24940C2DED1964@hx01.srv.hotze.com> Content-Type: text/plain; charset="us-ascii"

Bryan,

nope, it didn't make it through to my inbox . I try to contact you through other channels.

Martin

...

Date: Wed, 10 Apr 2013 02:41:42 +0000 From: Bryan Williams <bwilliams@cloudmark.com> To: "nanog@nanog.org" <nanog@nanog.org> Subject: NANOG - csi reset request Message-ID: <CD8A4959.62CFA%bwilliams@cloudmark.com> Content-Type: text/plain; charset="us-ascii"

Martin,

I sent you this email from our corporate email, and haven't heard back. Did you receive this?

Regards, Bryan Williams Sr. Solutions Architect Cloudmark, Inc

From: Bryan Williams <bwilliams@cloudmark.com<mailto:bwilliams@cloudmark.com>> Date: Tuesday, April 9, 2013 12:58 PM To: "m.hotze@hotze.com<mailto:m.hotze@hotze.com>" <m.hotze@hotze.com<mailto:m.hotze@hotze.com>> Subject: NANOG - csi reset request

I searched through the recent requests, and couldn't find any with your email address as the contact email. Can you give me the IP you tried to unblock?

Or, try it again and let us know that you did it so we can watch. If there's a bug, we'd like to fix it.

Regards, Bryan Williams Sr. Solutions Architect