If you use an incognito window Express ticketing will likely work Here is the escalation list https://clec.att.com/clec_documents/unrestr/clec/common/Ethernet_Services.pd... On Sat, Feb 28, 2026, 2:47 PM Eric C. Miller via NANOG < nanog@lists.nanog.org> wrote:

Hello, does anybody have a working outage escalation list? Our contacts aren't answering on the weekend and express ticketing isn't letting us create tickets. It seems that nobody staffs their call center numbers anymore either.

Thank you!

Eric

_______________________________________________ NANOG mailing list

https://lists.nanog.org/archives/list/nanog@lists.nanog.org/message/QHFJDH3L...