https://www.iplocation.net/ip-lookup will check 9 different geolocation providers. -----Original Message----- From: SynSeer via NANOG <nanog@lists.nanog.org> Sent: Wednesday, May 6, 2026 5:57 PM To: nanog@lists.nanog.org Cc: SynSeer <synseer@gmail.com> Subject: Geolocation and OfficeDepot.com Greetings, We've been struggling with incorrect geolocation for an IPv4 network we've been leasing for about five months. Our customers can't access officedepot.com because some database thinks the IP address is in Ontario, Canada. We have a public geofeed published and ARIN comment on the prefix to utilize the feed. We just can't seem to figure out where the remaining references to Canada are coming from. We've checked Maxmind, IPinfo, DB-IP, IP2Location, BigDataCloud, FraudLogix, and several others and they are resolving correctly. Does anyone have a contact with OfficeDepot to determine which database they are using for this lookup or other ideas to resolve this issue? Thanks! Cory _______________________________________________ NANOG mailing list https://lists.nanog.org/archives/list/nanog@lists.nanog.org/message/KOGCOJL3 4FSMTYKJ2WG6WSFU6A3EAS32/

Unfortunately, every single one of the sites returns the correct results, so I still have no idea where Ontario, Canada is being reported. Still, this is a great site for lookups, and I've bookmarked it. Thanks! Cory On Wed, May 6, 2026 at 7:06 PM <dcppollselect@gmail.com> wrote:

https://www.iplocation.net/ip-lookup will check 9 different geolocation providers.

-----Original Message----- From: SynSeer via NANOG <nanog@lists.nanog.org> Sent: Wednesday, May 6, 2026 5:57 PM To: nanog@lists.nanog.org Cc: SynSeer <synseer@gmail.com> Subject: Geolocation and OfficeDepot.com

Greetings,

We've been struggling with incorrect geolocation for an IPv4 network we've been leasing for about five months. Our customers can't access officedepot.com because some database thinks the IP address is in Ontario, Canada. We have a public geofeed published and ARIN comment on the prefix to utilize the feed. We just can't seem to figure out where the remaining references to Canada are coming from. We've checked Maxmind, IPinfo, DB-IP, IP2Location, BigDataCloud, FraudLogix, and several others and they are resolving correctly.

Does anyone have a contact with OfficeDepot to determine which database they are using for this lookup or other ideas to resolve this issue?

Thanks! Cory _______________________________________________ NANOG mailing list

https://lists.nanog.org/archives/list/nanog@lists.nanog.org/message/KOGCOJL3 4FSMTYKJ2WG6WSFU6A3EAS32/ <https://lists.nanog.org/archives/list/nanog@lists.nanog.org/message/KOGCOJL34FSMTYKJ2WG6WSFU6A3EAS32/>

On Wed, May 6, 2026, at 17:56, SynSeer via NANOG wrote:

Greetings,

We've been struggling with incorrect geolocation for an IPv4 network we've been leasing for about five months. Our customers can't access officedepot.com because some database thinks the IP address is in Ontario, Canada.

I can access officedepot.com from multiple Canadian IP addresses (Bell Canada, University Health Network). Checking, my IP addresses _are_ located in Ontario, Canada. I wonder if you have a different problem? -- Harald Koch chk@pobox.com