Mail delivery problem to AOL for Cloud 9

I'm seeing a problem with mail delivery to AOL subscribers for e-mails originating from my network. If someone from AOL is monitoring this list could you please contact me off-list about this? I have tried many times to contact members of your organization by phone but have not been able to get this matter resolved through the usual channels. You may contact me at mhennessy@cloud9.net or hostmaster@cloud9.net . -- Mark Hennessy Cloud 9 Internet +1 914 696-4000 http://www.cloud9.net

On 5/19/06, Mark Hennessy <mhennessy@cloud9.net> wrote:
If someone from AOL is monitoring this list could you please contact me off-list about this? I have tried many times to contact members of your organization by phone but have not been able to get this matter resolved through the usual channels.
AOL does have fairly detailed error messages and a couple of phone numbers on http://postmaster.info.aol.com that take you straight to their postmaster team I guess you've setup a feedback loop for IP space under your control Also what error do you get? It could be because of your smarthosts, or it could be because of a URL in email that's sent out, or because of "second received line" filtering where they filter email from an IP they flag as virus infected even if its sent through your smarthost .. -srs -- Suresh Ramasubramanian (ops.lists@gmail.com)
participants (2)
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Mark Hennessy
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Suresh Ramasubramanian