Spectrum (AS33363) Clue?
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Is there anyone at Spectrum business with clue who can contact me off list regarding some peering issues in your network? I have several customers seeing 150ms of latency due to traffic bouncing between east and west coasts to go across the room. This is between routers both in TAMSFLDE. Support has said this is "normal" and refused to escalate it. Some quick testing with RIPE Atlas probes shows it's the same across 33363. Thanks, - -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net -----BEGIN PGP SIGNATURE----- iQIzBAEBCAAdFiEEaESdNosUjpjcN/JhYTmgYVLGkUAFAl+0N20ACgkQYTmgYVLG kUAsBQ/8Cu5i3rH98K/pEwawV391d++V8dQWrFosYEz6Yp99OTJg3K2NcgI5wYGj +cfTYbw2sGTQUB57bIxZbpAYIV1KIeEwHckQ2P/2coud9y8yeuFjSY2kEYl5HpoV T9Q8bIw8XTvZgPZYvQ9VPry4zWscV+2OoHEZQpQSN4MOyjN1Oj+w36/nM3La+Dp3 RaQkbKKW44LcAgqn4wUqdZgmZcYpsgz+RyA9hbbvT3tl7693LdD4XcenULo0t4kS cu0YcoDA7+2yoTdF7yzabl0qPwhqfhTPEYczWxHEqfEXN0NebV5Nqj4pMAQfQFZ2 mEyckAx84+hL2op0XVXYPnbU6Kd3i5JZxcHOwXIp5Kk0LvZVSfMypseAAPRzS/M+ PXbnlqFYf350VOjV7rQn23UWo5kduxzvOyc+bYGAvsqJWYumpIGYqe05EHQqYiBO RTuJoOLmEYfg52OML/ih0M9UPGtluIZvvMPv+jLmbyVt2COjaJnVGiWWfrIjkQqr 2kjIRrja3RTvHZHVUHHyZZMdfjufjb2fIhboHDhhEueEMSPBdzCb+j241IrG4IHb sDWkhkcdXyN82htvEocZDJqGGMQqzCP86TWoefjN3YOjKMLl8kL9HgRV7eZGZJc9 6cbQrh50mWHQtYgki9a0+3Sk9Eu7cJIWSAA4p6l3WaOa80VGbEw= =BfB0 -----END PGP SIGNATURE-----
FW(little)IW, We have a direct peering with the legacy Charter side between ATL and CLT, and my WFH line is a TWC legacy connection in NE. They appear to be congested, in some major peering points Ashburn and DC, and possibly internal on the backbone. I am on a college campus, so I blame everything on CoD, that new XBOX thing, and PS5s. Good luck getting info out of them, I usually just run my mouth with the local guys when they come out, I get more info that way than in a ticket. Brian Miller Clemson University/C-Light Network Services On 11/17/20, 3:51 PM, "NANOG on behalf of Bryan Fields" <nanog-bounces+bkmille=clemson.edu@nanog.org on behalf of Bryan@bryanfields.net> wrote: -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 Is there anyone at Spectrum business with clue who can contact me off list regarding some peering issues in your network? I have several customers seeing 150ms of latency due to traffic bouncing between east and west coasts to go across the room. This is between routers both in TAMSFLDE. Support has said this is "normal" and refused to escalate it. Some quick testing with RIPE Atlas probes shows it's the same across 33363. Thanks, - -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net -----BEGIN PGP SIGNATURE----- iQIzBAEBCAAdFiEEaESdNosUjpjcN/JhYTmgYVLGkUAFAl+0N20ACgkQYTmgYVLG kUAsBQ/8Cu5i3rH98K/pEwawV391d++V8dQWrFosYEz6Yp99OTJg3K2NcgI5wYGj +cfTYbw2sGTQUB57bIxZbpAYIV1KIeEwHckQ2P/2coud9y8yeuFjSY2kEYl5HpoV T9Q8bIw8XTvZgPZYvQ9VPry4zWscV+2OoHEZQpQSN4MOyjN1Oj+w36/nM3La+Dp3 RaQkbKKW44LcAgqn4wUqdZgmZcYpsgz+RyA9hbbvT3tl7693LdD4XcenULo0t4kS cu0YcoDA7+2yoTdF7yzabl0qPwhqfhTPEYczWxHEqfEXN0NebV5Nqj4pMAQfQFZ2 mEyckAx84+hL2op0XVXYPnbU6Kd3i5JZxcHOwXIp5Kk0LvZVSfMypseAAPRzS/M+ PXbnlqFYf350VOjV7rQn23UWo5kduxzvOyc+bYGAvsqJWYumpIGYqe05EHQqYiBO RTuJoOLmEYfg52OML/ih0M9UPGtluIZvvMPv+jLmbyVt2COjaJnVGiWWfrIjkQqr 2kjIRrja3RTvHZHVUHHyZZMdfjufjb2fIhboHDhhEueEMSPBdzCb+j241IrG4IHb sDWkhkcdXyN82htvEocZDJqGGMQqzCP86TWoefjN3YOjKMLl8kL9HgRV7eZGZJc9 6cbQrh50mWHQtYgki9a0+3Sk9Eu7cJIWSAA4p6l3WaOa80VGbEw= =BfB0 -----END PGP SIGNATURE-----
On 11/19/20 10:22 AM, Brian K Miller wrote:
Good luck getting info out of them, I usually just run my mouth with the local guys when they come out, I get more info that way than in a ticket.
It appears they have fixed some of the issues today, our packets are no longer going across the country to get across the room. Latency is down to the historical averages, and we're no longer having throughput issues. I'm a paying business customer (125/mo for 20/2 mbit connection), so I'm going to bitch to high hell when it's impacting my business. Thanks to everyone who reached out, -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net
Bryan, I'd just be happy to get notifications of their "planned maintenances" 😊... Also that seems high for a 20/2, I pay that for a 600/40 with 5 static IPs. Thank you, Michael K. Spears 727.656.3347 -----Original Message----- From: NANOG <nanog-bounces+michael=spears.io@nanog.org> On Behalf Of Bryan Fields Sent: Thursday, November 19, 2020 10:44 AM To: nanog@nanog.org Subject: Re: Spectrum (AS33363) Clue? On 11/19/20 10:22 AM, Brian K Miller wrote:
Good luck getting info out of them, I usually just run my mouth with the local guys when they come out, I get more info that way than in a ticket.
It appears they have fixed some of the issues today, our packets are no longer going across the country to get across the room. Latency is down to the historical averages, and we're no longer having throughput issues. I'm a paying business customer (125/mo for 20/2 mbit connection), so I'm going to bitch to high hell when it's impacting my business. Thanks to everyone who reached out, -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net
participants (3)
-
Brian K Miller -
Bryan Fields -
Michael K. Spears