At 02:27 PM 4/19/2004, you wrote:

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I can burn a CD from ISO in about 5 minutes - how about you? I'm talking about XP users who haven't even updated as far as SP1. Win98 users who have never run an update in their life... Win2k users are usually the most patched up that I've seen - because that went into mostly business environments.

This would at least get them up to the level of the playing field, where the routine updates are not as much of a hassle. Sure, you'll get the little old ladies and gentlemen who will drop by every month for their service pack fix, but that's just customer service.

Doesn't Windows XP automatically do this by default currently?

No, but it will ask you if you want to configure automatic updates. That's still not going to do much for the dialup user who has to download SP1. And we're also talking about the majority of customers who don't have WinXP - and won't be getting it.

http://v4.windowsupdate.microsoft.com/en/default.asp?corporate=true You can download anything on Windows Update here. We make many of this update files part of our standard dialup install CD. Especially service packs. They aren't installed by default, but they are on the CD if they need them. No 24 hour downloads needed. R Tellurian Networks - The Ultimate Internet Connection http://www.tellurian.com | 888-TELLURIAN | 973-300-9211 "Good will, like a good name, is got by many actions, and lost by one." - Francis Jeffrey