31 May
2013
31 May
'13
1:04 a.m.
On 2013-05-30 16:37, Christopher J. Pilkington wrote:
Is anyone aware of a method to "mark" or "flag" certain services with Verizon NY (the LEC) as critical, such that changes aren't made to the services without prior notification? I know it's a lot to ask of Verizon.
Probably better to watch stats for each NPA-NXX calling each DID. You can fit a distribution to the data for the length of time before another call arrives, and automatically throw a ticket at your carrier support group when the time between calls exceeds 99% of previous data. Patrick