Hi Sam,

You might have better luck connecting through the Mitel User Group - https://mitelusergroup.org. Last I knew they were active and quite helpful. 

Andy

On Mon, Aug 5, 2019 at 11:44, Samual Carman <samual@yakimanetworking.com> wrote:
does anyone have any contacts at mitel that they can share or forward me onto 

of our sister company's took over a small customer who has a mitel hx5000 and we are having a devil of a time trying to get support from mitel 

as they want us to sign a long term maintenance contract which normally we would have no problem with however come end of september we will be migrating them to are in house platform and unfortunately none of the local vendors offer short term contracts and the sister company in quiston will not budge on the timeline 

so i am hoping the world of NANOG has the ability to connect me to someone in mitel who would be able to help us out 
mods if this breaks the rules please let me know i was unsure 


Thanks 
Sam 
Lead System Admin 
Yakima Networking