15 Jan
2010
15 Jan
'10
6:52 p.m.
On Fri, Jan 15, 2010 at 05:01:54PM +0000, William Hamilton wrote:
I agree it's perhaps not clear how to get hold of a human, but you can't really argue that it's not clear how to progress the issue in general as the message quite clearly tells you to respond if you wish for it to be re-opened.
and to the creative mind, a wide range of responses opens for consideration.
I can't accept that the instructions that the bot provided were unclear, but can organisations in general (again, not SORBS-specific) do better when dealing with their "customers"?
like the autobot on Magrathea?
Absolutely.
B