[NANOG] Netflix OpenConnect cache server request issue

I am having difficulty opening a request with Netflix OpenConnect. They have an old ticket in their system for our ASN and I can't access the portal to close it so I can open a new request. Can a person from Netflix OpenConnect please reach out to me? Matthew McMullen Network Manager main: 816.710.9030 ext. 9030 Conexon<https://conexon.us/> [Logo Description automatically generated]