
Hi Adam, If you can forward a complete description of the problem to "noc@home.net", the NOC will investigate as quickly as possible. This approach will undoubtably provide better service. I've alerted our NOC and they are taking a look at the problem and are awaiting the particulars. I noticed you didn't include a phone number in your .sig so if you could include that too it would expedite things. Thanks in advance, Chris Dorsey @Home Network dorsey@home.net noc=1-800-872-3595 my phone=650-569-5341
Uh... Could someone from @H please contact me privately, ASAP?!? Put simply, your connectivity at SprintNAP and [the Parking Garage Commonly Referred to as] MAE-East sucks at the moment.
Your phone support leaves much to be desired in terms of competency and responsiveness.
BTW, thanks to everyone who contacting me re: cross-country connectivity. I have a gazillion FR price quotes headed my way... :)
Thanks, Adam -- ---------------------------------------------------------- Adam Rothschild <asr@millburn.net> CTO / Senior Systems Engineer http://www.millburn.net millburnNET inter@ctive