netsol: not processing requests?

Anyone out there notice a slow down or lack of processing requests at netsol (ie verisign, whatever their name is now)? We did some maintenance yesterday and only received 2 of the "do you agree with this change" emails. Yet we received all the "we have received your request" emails for all changes. Changes that we approved we never got the "your change has been completed" emails and yet we did the maintenace around 1-3pm EDT yesterday. Anyone will similar experience out there?