21 Jul
2011
21 Jul
'11
1:21 p.m.
On Thu, Jul 21, 2011 at 7:08 AM, Joe Freeman <joe@ngn-networks.com> wrote:
If there's an AT&T contact on the list, or if anyone knows how to get a prefix filter updated, I'd appreciate a response.
You'll want to mail rm-awmis at ems.att.com, following up with a phone call to +1-888-613-6330,3,2 once you get an auto-responder providing a ticket number.
I put in a request for the update yesterday, and even called in to make sure they'd do it, but it's apparently not done yet, and I've had a customer down for hours waiting on it.
These requests typically took a couple of weeks to process, with no support for IRR or other automation. (fair warning: this data is several years old, and might be dated) -a