Request for help here. We have a business partner who, like us, provides DSL services to residential and small-business customers in the US Rocky Mountain region. They just got a /20 from ARIN and were intending to renumber into it in the next week or so, but apparently it used to belong to a company in Chile. Symptoms after a morning of testing: 1) www.google.com is in Spanish 2) Web pages are slow - am assuming this is due to folks like Akamai sending them to content caches in Chile though I haven't tested it myself... God knows "web pages are slow" isn't particularly specific but I'm assuming an OC-3 with 3 DSL subscribers on it will be reasonably free of congestion and I know the upstream is competent. 3) End-user unable to complete an online e-commerce transaction due to a fraud-prevention service thinking he was a Chilean user trying to buy something with a US-based credit card. Can't be the first time this has happened. Anyone have suggestions or experience with this? I assume it'll eventually resolve - at least for 98% of sites/issues - but don't know whether "eventually" means "tomorrow" or "in a couple of years" or what they can do to accelerate the process. -Robert Tarrall.- Director of Technology E.Central/Neighborhood Link