Netrality NOC contact?

Trying to get a hold of a meat-popsicle in Netrality's NOC. Their web-site only lists an e-mail address and no phone number. E-mails have gone unanswered for what I would consider an emergency ... unusual for a datacenter. If anyone from there is lurking, or if someone can point me to a contact -- off-list is fine -- that would be aces.