On 12/1/25 10:53, Peter Folk via NANOG wrote:
Can anyone speak to the need for, cost, and availability of support from Arista for switches like these sourced from eBay? We haven't needed it so far and I have been scared to reach out to them...
While I haven't actually tried calling their TAC for second-hand gear, my understanding from talking to sales is that they will not provide any support for them unless you buy a support contract, and then there's a slight premium on the first contract cost to cover "re-certification of the device" or somesuch, but you can do it if the model is still within its support window in the first place. Basically, they're treated the same as any other device that has had its support/warranty period lapse. You also won't be able to log into the portal to get EOS updates, but you can solve that by just buying a single unit first-hand since EOS is the same on them all, and devices that are past sale don't generally receive many updates anyway. Note that sales can sometimes do some things on the pricing for new gear if you tell them you're considering second-hand gear due to cost sensitivity. -- Brandon Martin