Kenneth Budd expressed his frustration about not being able to reach Comcast's blacklist management people by email because his site was blacklisted. It's not the first time that somebody's had that problem with some ISP. For ISPs, it's important to make sure that abuse@ and similar NOC addresses don't block incoming mail. (Similarly, spam filters can make it difficult to submit spam complaints...) But for people who are stuck when trying to reach addresses like that, remember that free or cheap email providers are widely available, so go get a Yahoo address if you're in an hurry, or spend the $20/month for an email address with some other provider so you've got an alternative. Sure, it looks funny to have "Big-ISP-1-admin@Big-ISP-2.net", and more dubious to have "Big-ISP-1-admin@yahoo.com", but go ahead... Bill Stewart