Cisco TAC KRAP !!

Over the last year it seems that the quality of service I have received from TAC has diminished. At one time I found myself speaking to a knowledgeable engineer. Who knew the product and protocols involved and they were willing to share information. The norm these days is to get an engineer who knows less then I do. I'm call requesting technical information pertaining to their products, What I get is some clown telling me to hold on while he surfs the internal web page looking for the answer. I can scan CCO myself!! Is it just me ? Phantom hates Cisco or should I say Sissy-Co TAC!! _______________________________________________________________ Get Free Email and Do More On The Web. Visit http://www.msn.com