Hi Mike, BFD on the links in the path that you can control (if your Networking OS supports it reliably ) can provide sub second failover) for assurance you can use Ethernet OAM (to show that your network is ok) (not much help for the internet ... it may be worth reviewing the paths between your network and where the radio station wanted / the service delivered or streamed to ? but if an 3rd party after your upstream provider has a faux paw it would be unreasonable for the customer to blame you... On Sun, 14 Sept 2025 at 21:29, Mike Hammett via NANOG <nanog@lists.nanog.org> wrote:
I have a radio station customer who is utilizing one of those streaming services to bring their broadcast station online. We've received a complaint of a half dozen or so 1-second drops in connectivity over the Internet to this streaming service in the six or so months they've been a customer. I consider that pretty amazing service delivery. However, the customer does not. I suspect this is a layer 8 issue, but what have your experiences been in these kinds of situations, and what technical remedies would be available? I don't know what sub-second failover systems exist, but I'm sure they're not cost-effective if they do.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest-IX http://www.midwest-ix.com
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-- Kindest regards, Tom Smyth.