OpenDNS CGNAT Issues

Hello, I have a ticket open with OpenDNS about filtering happening on some of our CGNAT IP space where a customer has "claimed" the IP as theirs so other customers using that same IP and OpenDNS are being filtered and not able to access sites that fall under their chosen filter. I have a ticket open from 6 days ago but it's not going anywhere fast. Can someone from OpenDNS contact me or point me to a contact there to help get this resolved? I believe we need to claim our CGNAT IP space so residential users can't claim IP's of their own. Thank you! -- Darin Steffl Minnesota WiFi www.mnwifi.com 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>