We saw similar a few months ago over a period with our customers transiting Chicago through Lumen. We found a Cloudflare maintenance was going on at the time, but it seems something went wrong between them and Lumen. We could not ping Cloudflare DNS such as 1.1.1.1 or reach other Cloudflare sites over that period. We had to disable our Lumen link through Chicago to recover. We never established whose fault it was.
-Ian
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