9 Oct
                
                    1998
                
            
            
                9 Oct
                
                '98
                
            
            
            
        
    
                2:01 a.m.
            
        Maybe the answer is the customers (us) demanding retrobution for poor quality service. I don't know what you would call it, but for lack of a better term, an SLA on turnups... Just a thought... Drake Harvey Manager, Internet Technologies The Data Place, Inc., an IXC Company